Deliveries from Sharpham Park
UK Mainland delivery chargesFree delivery for all mainland UK orders over £30 and under 20 kg. There will be a £6 charge on all orders below £30. We aim to get orders delivered to you within 2-4 working days subject to availability of stock.
You will need to be present to sign for your delivery unless you have instructed us to leave it in a safe place or with a neighbour. You can give us these instructions when you place your order.
If you have not provided alternative instructions and you are not in, the courier will leave a card and re-attempt delivery the next working day, if you are not there to accept the delivery the second time then additional delivery charges will be applied..
Delivery outside of the UK mainlandDelivery to The Highlands & Islands of Scotland, The Isle of Man, The Isles of Scilly, The Channel Islands and Northern Ireland cost £18 under 20 kg. We will contact you to discuss possible additional costs on orders above this weight. We are only a small company and on most of our orders to remote areas, we make a loss.
Delivery charges to rest of the worldIn certain areas customs charges may apply . We have not included customs charges in our delivery charges and you, the customer, are responsible for determining whether customs charges apply and for their fulfillment.
Indicative Charges for a 10kg consignment below. (Please add £1.24 per kilo for orders above 10kg)
|Destination||Service ||Cost for 10kg order|
|Zone 1 |
|Belgium, Germany, Luxembourg, Netherlands||2-3 days||£19.50|
|Denmark, France||3-4 days||£19.50|
|Austria, Czech Republic, Hungary, Italy, Poland, Slovakia, Sweden||3-4 days||£22.50|
|Spain, Monaco||4-8 days||£22.50|
|Finland, Portugal||5-6 days||£22.50|
|Croatia, Switzerland||3-5 days||£26.50|
|Bosnia & Herzegovina, Bulgaria, Estonia, Greece, Latvia, Montenegro, Norway, Serbia||5-7 days||£26.50|
Returns policyOnce you have received your goods you can return any item for a refund or an exchange as long as it has not been opened and is in the original packaging. This must be done within 7 days of receipt of your goods and after notifying us at: firstname.lastname@example.org.
This does not affect your legal rights. You can either return items by recorded Royal Mail delivery or by using a secure courier service. You will be responsible for these charges.