Trade Site Terms and Conditions

Terms and Conditions

  • All new trade customers are put on a pro forma basis for the first three orders placed with us.

  • A credit account can be requested in writing, after this time. We will review the application and inform you once it has been approved. We reserve the right to refuse a credit account.

  • Once a credit account has been approved, payment is strictly 30 days from the date of invoice.

  • If payment is not received within the specified time customers will have their account put on hold until payment is received. Persistent late payment will lead to your credit facility being removed.

  • Orders are accepted subject to the availability of goods. 

  • No continuing contractual obligation is implied.

  • Any natural weight loss of products is to be borne by the consignee.

  • Deliveries and receipts of goods must be checked at time of receipt and any issues must be raised immediately or within 24 hours.

  • Claims regarding condition or quality can only be accepted if made in writing to us, with photographic proof within two days of receipt.

 Delivery Lead Times and Costs

  • The minimum order value to qualify for free delivery is £150. Otherwise orders under this value will be subject to a delivery charge.

  • Orders will be despatched within 3-5 working days.

  • Larger Orders will be palletised and sent on a 48hr service as standard.

  • If a delivery location requires a ‘timed book in’ any extra charges incurred by fulfilling the request will be charged back to the customer.

  • Bulk products are packaged in paper, recyclable, sacks.

  • International shipping may be available depending on requirements, please contact a member of the sales team to discuss individual requirements on