Delivery & Returns

UK Delivery Charges (excluding Highlands and Islands)

Free delivery for all UK orders over £30.  There will be a £6 charge on all orders below £30. We aim to get orders delivered to you within 2-3 working days.
Free delivery threshold for orders on the trade section of the website is £150, below this charges apply.

You will need to be present to sign for your delivery unless you have instructed us to leave it in a safe place or with a neighbour. You can give us these instructions when you place your order.

If you have not provided alternative instructions and you are not in, the courier will leave a card and re-attempt delivery the next working day, if you are not there to accept the delivery the second time then Parcelforce will leave it at the nearest post office.

Delivery to Highlands and Islands (per 30 kg)

The Highlands & Islands of Scotland, The Isle of Man, The Isles of Scilly £13 

Channel Islands £10

Republic of Ireland £15 


Delivery charges to Rest of the World

In certain areas customs charges may apply . We have not included customs charges in our delivery charges and you, the customer, are responsible for determining whether customs charges apply and for their fulfillment. 

Charges for a consignment up to 30 Kg




Zone 1

Belgium, Germany, Luxembourg, Netherlands, Denmark 

2 - 3 days £12

Zone 2

France, Monaco,  Italy, 


3-4 days



Zone 3

Austria, Czech Republic, Finland, Hungary, Norway, Poland, San Marino, Slovenia, Slovakia, Switzerland, Estonia, Latvia, Lithuania, Sweden

5-7 days


Returns policy

Once you have received your goods you can return any item for a refund or an exchange as long as it has not been opened and is in the original packaging. This must be done within 7 days of receipt of your goods and after notifying us at: 

This does not affect your legal rights. You can either return items by recorded Royal Mail delivery or by using a secure courier service. You will be responsible for these charges.